How we customize our care
to your needs

As part of our clients’ personalized experience at Family inHome Caregiving, we complete a thorough assessment of each client’s personality and needs. Our goals are to:

Learn all of the client’s health, nutrition, house-making, and care needs.

Determine whether we are a good fit for the client’s needs.

Match the client with the perfect caregiver(s).

Create a care plan that includes their established daily routines.

Learn all of the client’s health, nutrition, house-making, and care needs.

Determine whether we are a good fit for the client’s needs.

Match the client with the perfect caregiver(s).

Create a care plan that includes their established daily routines.

Our President, Richard, conducts every new client assessment personally in order to ensure that each client is welcomed into the FIHC family and maximizes their quality of life.

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What to Expect During Our
Assessment:

STEP 1

Initial Assessment

If you are interested in working with us, please call 831-275-0103, email us at fihc@familyinhomecaregiving.com, or submit a request via our website contact form. 

After you reach out to us via phone, email, or our website contact form, we will set up a time to meet to discuss your needs. Prior to COVID restrictions, meetings were in person. Now, they are conducted via telephone or zoom if possible. During this initial conversation, we gather the clients’ personal information and assess their needs. We discuss their medical history, medication issues, house-making and transportation needs, daily routines, use of supportive devices, and the home setup.

STEP 2

In-Home Assessment

After the initial conversation, we’ll coordinate a time to perform a walk-through (following all current CDC recommendations regarding use of masks and social distancing, when possible). During this in-person session, we will assess the clients’ living area to determine the layout and whether any modifications (such as a shower chair or handheld shower, for example) are recommended.

During this in-home assessment, we’ll also take the time to answer any questions and get to know the client and their family. We’ll discuss whether there are any special concerns or needs, as well as what kind of care aide you think would be a good fit based on your needs.

STEP 3

Caregiver Matching and Client Welcome

After the two-part assessment, we will explain all of our policies and procedures. We will then finalize all of the paperwork to welcome you as our newest client! Within a few days, we will match you with your perfect Care Aide(s) and introduce you to our Training Manager.

STEP 4

Initial Care Period

From here, the Training Manager will work with the client in-home alongside their Care Aide for the first few days. This ensures that everyone is comfortable and all of the client’s needs are met. It also ensures that in the event another Care Aide is ever needed, the Training Manager can train another caregiver without disrupting the client’s routine.

Our Levels of Care

At Family inHome Caregiving, we use a system of Care Levels to easily identify our clients’ needs and scope of care. Each client’s level of care is determined through our assessment. We’ll work with the client and their family, and through our vast experience, determine exactly what services would suit each client at the time.

Should your needs change, Family inHome Caregiving can change with you. If a client, their family, or their Care Aide believes the client’s needs have changed, we can perform another assessment and update the care plan at any time.

Our care levels are described below:

Level 1

This level of care includes Companionship Care and House-making. For those needing some assistance to continue to live independently, we happily provide social stimulation, friendly companionship, preparing grocery lists and meals, help caring for pets, and transportation to and from errands and appointments. We will also provide light housekeeping such as cleaning the kitchen and bathrooms, washing and folding laundry, making beds, dusting, ironing, and washing dishes. Click below for a complete description of our Companion Care, House-making, and Pop-In services.

Level 1

This level of care includes Companionship Care and House-making. For those needing some assistance to continue to live independently, we happily provide social stimulation, friendly companionship, preparing grocery lists and meals, help caring for pets, and transportation to and from errands and appointments. We will also provide light housekeeping such as cleaning the kitchen and bathrooms, washing and folding laundry, making beds, dusting, ironing, and washing dishes. Click below for a complete description of our Companion Care, House-making, and Pop-In services.

Level 2

Our Level 2 care is suited for those who need more assistance with the Activities of Daily Living. This level of care includes all services in Level 1 and also Personal Care services. These services include help with bathing and dressing, grooming, transferring, medication reminders, and incontinence care. Click below for a complete description of our Personal Care services.

Level 3

This level of care is suited for those with chronic illness like Alzheimer’s or Dementia, Parkinson’s, Lewy Body Dementia, or Hodgkin’s. It also includes any Hospice Support needs, including providing comfort care and family respite. This level of care includes all of the services in Levels 1 and 2, and also provides specialized assistance for difficult behavior, around-the-clock care, or any other additional needs. Click below to learn more about our Dementia + Alzheimer’s Care and 24-Hour Care services.

Level 3

This level of care is suited for those with chronic illness like Alzheimer’s or Dementia, Parkinson’s, Lewy Body Dementia, or Hodgkin’s. It also includes any Hospice Support needs, including providing comfort care and family respite. This level of care includes all of the services in Levels 1 and 2, and also provides specialized assistance for difficult behavior, around-the-clock care, or any other additional needs. Click below to learn more about our Dementia + Alzheimer’s Care and 24-Hour Care services.

Request for Assessment

Fill out the form and one of our team members will contact you for an assessment.